Top Communication Apps for Small Businesses

What guarantees success in life and business? Professional development expert Brian Tracy has an answer, “Your ability to communicate with others will account for fully 85% of success in your business and your life.”

There are so many software and communication tools on the market, it can be hard to find the right ones for your business needs. Often, businesses experiment with different apps until they find the ones that work best for them. But we’ll make life easier for you. Here is a roundup of the top tools for business communications.


Visit Slack’s website, and you’ll be welcomed with the words, “Welcome to your New HQ.” The company bills itself as the world’s most popular teamwork platform, and so far, more than 750,000 companies have used their services. You can organize your team’s communication using channels, messaging, and video calls. The software has bots and integrations for hundreds of third-party tools, ensuring that you can use the platform with your favorite apps.


Say goodbye to the days of cumbersome fax machines and endless printouts. With online faxing, you can send and receive faxes from anywhere in the world without a fax machine. You don’t need to search for “fax near me” anymore because you can fax on-the-go using your phone, tablet, or laptop. Of all the online faxing options, eFax stands tall. It has incredible features such as enhanced security, large file-sharing capabilities, electronic signature options, and lifetime storage. You can also attach documents from your preferred cloud storage app.


The dreaded COVID-19 pandemic caused many businesses to either scale down their operations or shut down entirely. But not the video conferencing software Zoom. Zoom made more profits this year, and the reason is simple: many businesses and individuals took to Zoom to conduct meetings. The software comes with features such as a messaging system, virtual conference rooms, screen-sharing, and several integrations and bots. With Zoom, you can have up to 1,000 video participants and 10,000 viewers. This app is perfect for team meetings, webinars, and conferences. If you have a remote team, Zoom is a must-have.

Google Workspace

Formerly known as Google Suite, Google Workspace is one of the best comprehensive productivity tools on the market. It is a collection of collaboration, cloud computing, and productivity tools. It includes Google Docs, Sheets, Drive, Calendar, Gmail, Forms, Chat, Slides, and many more.


For instance, Google Docs is perfect for collaboration on documents. Several people can view, comment, or edit a document at the same time. Not only is this an easier way to get work done, but it also saves time. Similarly, you can collaborate on other workspace tools such as Google Slides and Sheets. Google Forms is another tool that is great for businesses. You can use it to collect ideas from customers or feedback concerning your products and services.

Always Prioritize Communication

Any business that does not value good communication is setting itself up for failure. There must be good communication with your team members. Additionally, you must emphasize good communication between your workers and customers. Thankfully, there are many apps and technologies that make the process easier. In this article, we’ve shown you some of the best tools to help your business communicate. However, this list is not exhaustive by any means. Explore other software and tooling options and find the one that works best for you

I am content write and technical expert at a tech organization. I also do the computer science education through the college. Love to solve the techncal issue through my writing and want to help people to solve their.

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